Specifications and pricing of goods
Specifications of goods shown on this website may differ from the actual article and are subject to
manufacturers’ changes without prior notice. All prices are subject to change without notice.
Delivery Policy
Delivery charge is subject to order as well as Delivery Destination.
Please contact Beauty Basket management for current amount.
For distribution nationwide, Beauty Basket relies on the services of a courier company. Customers
can either use own courier or Beauty Basket; in either instance, the customers are responsible for
the full amount of delivery charges. If customers decide to use Beauty Basket’s courier, they will be
asked to pay the delivery charges in advance, as per the courier’s quotation.
In case the customer uses Beauty Basket’s courier and has made the payment by credit card, the
customer may be required to present the credit card used in the transaction to the courier upon
delivery of the goods.
Refunds and Returns Policy
Goods returned for credit must be in their original packing complete with all instructions and
manuals. Beauty Basket reserve the right to refuse credit for any goods returned at their discretion
after 7 days.
A 10% handling charge will be levied on all goods returned if a credit is given more than 7 days after
date of purchase, subject to acceptance rules laid out above.
No credits will be given on goods returned after seven days or more from date of purchase.
Goods returned for credit must be accompanied by a copy of the original invoice. Goods will not be
credited without this.
Goods returned as faulty must be accompanied by a copy of the original invoice. All goods sold by
Beauty Basket are scanned and Beauty Basket will not attend to any faulty goods without a copy of
the original invoice or where such goods do not show on our scanning system as having been
purchased from Beauty Basket.
While every effort will be made to attend to faulty goods as soon as possible, we regret that no faulty
goods will be attended to immediately. A minimum turnaround time of 24 hours with a maximum time
of 72 hours will be the general rule.
Goods which must be returned to local or overseas suppliers will take between one week and six
weeks to repair or replace.
A minimum charge, which changes from time to time, will be levied on goods returned as faulty,
where the fault is found not to have been caused by a product or assembly supplied by Beauty
Basket.
A manufacturer may change specifications and warranty terms for any products at its own discretion
and without prior notice. Beauty Basket cannot be held responsible for any loss to any client through
a change of warranty terms.
Beauty Basket do not accept bank guaranteed, private or company cheques as payment unless the
company has been registered as a dealer with Beauty Basket and management approval has been
obtained for such payment.
Beauty Basket reserves the right to offer limited warranties of less than one year on any or all of its
products or components. It is the responsibility of the customer to ascertain the full terms of the
warranty of any product they are purchasing prior to acceptance and / or payment of the goods.
Copies of all Beauty Basket terms, and conditions of sale, returns and warranties are available on
request.
Goods remain the property of Beauty Basket until fully paid for.
There will be no refunds on opened sealed package in any circumstances.
Any items brought into Beauty Basket which are not standard Beauty Basket stock items will not be
under any circumstances accepted for credit by Beauty Basket.
Privacy Policy
All transactions that have been initiated are confidential to this site. This privacy policy applies to all
the web pages related to this website. All the information gathered in the online forms on the website
is used to personally identify customers that subscribe to this service. The information will not be
used for anything other than which is stated in the Terms & Conditions of use for this service. None
of the information will be sold or made available to anyone. By using this website, you signify your
acceptance of our Terms and Conditions Policy.
Payment Options
Currencies All transactions will be processed in South African Rands (ZAR) unless agreed
differently.
Payment Clearance: No goods will be released until payment has been confirmed as being in
Beauty Basket’s account.
Electronic Fund Transfer (EFT): Customers may currently pay by transferring cash or making (EFT)
Electronic Fund Transfer over the Internet into Beauty Basket’s bank account.
Please contact us for our bank details and
Customer reference:
Please indicate clearly on the payment or the EFT your Order No. or Invoice No.
Proof of Payment: Customers are requested to email payment slip with reference number (if any)
and their own details clearly stated to info@thebeautybasket.co.za .
Credit Card: With the introduction of e-commerce on Beauty Basket’s web site, customers will be
able to pay by Visa and Master cards online, using secure pages (see Security Policy). In the
meantime, all customers wishing to pay by credit card (Visa or Master only) are required to present
the credit card at Beauty Basket’s premises.
Beauty Basket will not accept any bank guaranteed, private or company cheques as payment.
